Is Groupon The Right Fit For Your Business?

Coupons are not a new concept. Chances are your family has been saving money for years by cutting out coupons from flyers and as the times changed, printing them from the internet. The truth is, everyone loves to save money and Groupon’s business is built around the public’s desire for a good deal. Group buying has recently become a growing phenomenon. As consumers begin to realize the benefits, businesses are jumping on the bandwagon to offer whatever deals they can.

Each day, Groupon offers a new deal on food, retail merchandise, or experiences in your city. As a user you can purchase these deals online or through their mobile app. Each deal requires a certain number of users to purchase before it “tips” and becomes active. This ensures that businesses participating get the desired minimum amount of users to purchase. Businesses can also set limits in terms of how many coupons are available for purchase, when they expire, how they can be used etc.

The important thing to remember is that while Groupon is a great business with a great concept, it may not be the best fit for you. There are many factors that come into play when organizing a deal through Groupon and as a business, it’s vital that you’re prepared in advanced.













Can You Afford To Offer The Discount?
The first step in determining if Groupon will work for your business is to start crunching some numbers and learning more about how the process works. Upon investigation, businesses will learn that Groupon typically takes 50% of sales. If your business sells 1000 Groupons for $15 each that’s $15,000 in total so Groupon gets $7,500 and you get the other $7,500. If those 1000 people all come into your business and spend exactly $15, you’re left with no other profit whereas those who come in and spend more than the allotted $15, put that money directly into your pocket. It’s very important to figure out how much your business can sacrifice financially in order to really leverage a group buying deal.






How Will You Handle The Traffic?
Imagine that you sold 1000 Groupons that, according to the terms of use you provided, expire in three months. You have to assume that in the next 90 days, these 1000 people will be waling through your doors and significantly increasing your traffic. This is an important factor for smaller businesses who have a very desirable product or service. Often times businesses forget that once the deal is over, they’re now responsible for how it plays out. If they can’t handle the traffic because they have very few employees, a small storefront, or few resources, it could jeopardize the customers experience. The smartest way to eliminate this issue and avoid it from the start is to set a limit on how many Groupons can be sold for your business. This is a great example of how planning ahead can save you a lot of grief!






Are You Prepared To Track Redemptions?
Once your business has made its appearance on Groupon and customers have purchased the deal, it’s your turn to take over the reins. Each Groupon is only redeemable once, so when the barcode is scanned, the customer forfeits the coupon to the business. The process of tracking redemptions can prove very useful. As a business owner it ensures that you’re aware of how many Groupons have been redeemed so you can plan ahead. Tracking Groupon redemptions helps you stay on top of things and ensure the process runs smoothly. What many businesses fail to realize is that tracking these coupons can provide them with loads of interesting information in terms of buying habits. How much did these Groupon customers spend? When did they redeem the coupons? Did they buy any additional as gifts?






Have You Educated Your Staff and Created a Game Plan?
You’re potentially bringing in new customers with Groupon and you want their first impression to be amazing so they’re enticed to return without a coupon in the future. Ensuring that your staff is educated and prepared to handle Groupons can make all the difference. Do you know how the staff will ring up the deal on the cash register? Do your employees know how to properly track the incoming Groupons? There are many bases that beed to be covered to provide the best user experience possible but preparing things in advance and staying organized can help the process run smoothly.






Have You Done Your Research?
Researching Groupon’s services and reading business case studies can really help steer you in the right direction. It’s important to remember that there are many responsibilities and risks involved with group buying deals, as there are with almost any aspect of marketing. At the end of the day, it all comes down to making an informed decision so you can ensure that your business will be prepared to take advantage of everything Groupon has to offer.

Top 10 Youtube Tips For Small Businesses

It’s no secret that Youtube has become a seriously powerful online search engine when it comes to music videos, news stories, cute babies, funny cats and everything in between. We’ve compiled is a list of 10 tips for small businesses that are interested in utilizing Youtube as part of their social media strategy.






1) Customize Your Channel
Having a channel on Youtube is like having a page on Facebook, it needs to be branded! Take the extra time to customize the colours so they compliment your brand, experiment with adding graphics and really make your channel stand out.






2) Utilize Subtitles
Since March 2010, Youtube has provided users with the option to add auto-captioning to their videos. By providing subtitles, you’re allowing the hearing impaired all around the world to engage with your content, something that most companies ignore.






3) Beware Of Annotations
Have you ever watched a video and been annoyed by text appearing over top of the footage? If you have, you’re definitely not alone. Don’t be tempted to go down this route as annotations are very unprofessional and tend to be a big distraction to viewers. You want to grab people’s attention and make a great impression but relying on irrelevant text to do that is not the best strategy.






4) Remove Offensive Comments
While everyone knows you should never delete negative comments from your social media pages, offensive comments can be a tough judgement call. You can’t actually stop people from leaving unfriendly comments on your videos or your channel but you do have the power to remove spammy or offensive remarks. If the comment is negative or critical in nature, it should be left alone, especially if it’s relevant. If the comment uses offensive language, racial slurs or is completely saturated in spam, removal is recommended. Keep in mind you always have the option to moderate comments before they are posted live so this may be a better solution in terms of managing your reputation.






5) Engage With The Youtube Community
Some people forget that Youtube is a social site so it’s important to explore other users’ channels and content. You can favourite videos that you like and are applicable to your business and even make suitable Youtube friends. If you’d prefer to stay away from associating with other individuals or companies, try searching for content or channels that are relative to your local area or a good cause that your company supports. Aside from being social, it’s also important to stay up to date on Youtube’s own news as the site goes though some fairly major changes from time to time and is always adding new features.






6) Organize Your Content
It’s tempting to avoid organization, especially on Youtube, but making sure your content is viewer friendly is the most important part. Group together related videos, or stash older content in time-related folders. It’s also important to keep in mind that Youtube offers the ability to embed entire playlists into external sites such as blogs or personal webpages so always keep that feature in mind when organizing content.






7) Don’t Ignore Tags
As well as many other social sites, Youtube’s content is organized on a tag word basis. This is an important facet that many users and businesses fail to recognize. A tag word system works on the basis of logic; what words will people type in to find your product? On the other hand, there are no limits as to how far you take the tag words so if you’re offering a cat food product you can use words like “kitty”, “cat” and “kitten” because you really never know for sure what people will type in. Youtube also offers about 15 categories to classify your content. Try to choose the most relevant but don’t be afraid to experiment if your content falls into more than one category.






8) Promote Your Channel
Don’t always assume that any interested viewers will come to you or automatically know you have a presence on Youtube. Utilize your other social media platforms as well as any external websites or blogs to promote and share your content. Keep in mind that linking social accounts can also help in terms of ensuring that your content is published across as many platforms as possible. There is also an embedding option that allows other users to showcase your video on their own external sites. This is always a benefit to you because the more views you get, the better!






9) Don’t Be Scared Of Analytics
There are many free analytic tools offered directly through Youtube. The information they provide should never be overlooked as they give valuable insight into view stats, demographics, community and most importantly, discovery data which shows you how users found your videos.






10) Stay Active
Don’t mindlessly create content for the sake of staying updated, but realize that its important to stay active. Even if you have no new content to post, continue to respond to comments or friend requests and work on building up a database of favourite videos. If Youtube is a platform you’re very interested in utilizing, don’t let your enthusiasm dwindle after the first few weeks because it’s important to remain active. Come up with a schedule that works best for you and try pre-planning your content for videos so it’s easier to stay organized and up-to date.

5 Ways To Get Linkedin Working For Your Business



Create a company profile
Take the time to set up a profile for your business on Linkedin. It’s a simple process that will give you a presence on the social network. When users search your company name or make generic searches within your industry, your page will be available. In addition, you can add your company name to your page as a current job and it will link back to the profile so if any of your connections are interested in learning more, they don’t need to leave the website. As long as you already have a personal page on Linked in, you qualify to create a company profile.



Get Your Employees Involved
Chances are at least some of your employees have a presence on Linkedin. Encourage them to add the company name to their current job title and they’ll show up on the company profile as an employee. This can help your business gain credibility and gives your employees’ connections a chance to learn more.



Include the Linkedin Widget on Your Website
Take advantage of your presence across multiple platforms and use the Linkedin widget on your company blog or webpage. The widget allows visitors to interact with your content and re-post something they like to their own Linkedin connections therefore spreading the word about your business. The more people share your content, the more likely you are to attract new visitors.



Join Groups
Linkedin is more than just a profile page; it’s all about interaction with your connections and learning to network on a new platform. Groups are designed to attract niche users who enjoy discussing certain topics. For example, as a graphic designer, there are many groups you can join with other established graphic designers that act as a forum for questions and niche networking. You can also join groups based on your location or groups designated for a specific event. Participation in groups is a great way to generate leads without seeming pushy and it can help you establish a solid base of potential connections for the future. As a group member you can participate in any discussions as well as start your own so if you have a question you’ve been dying to get another experts opinion on, this is the perfect platform. You can also submit articles, search for jobs or even post your own job adds if you’re looking for new employees.



Say Active by Asking and Answering Questions
Linkedin Answers allows users to ask questions to other members or answer questions that have already been asked. Participating in an activity like this can really show others your expertise and knowledge on a certain subject which can help provide solid business leads from members who require your services. This area of the site also presents a great opportunity to learn more about your industry and stay up to date on the latest trends by gathering knowledge and insights from other members. If you answer enough questions where your answer is selected as the best, you will eventually earn the title of expert and an expert star will be added to your Linkedin profile. This can increase your exposure on the site and lets your connections know just how credible you are.

Five Social Media Resolutions For 2011

Be Real
Sometimes it’s difficult to draw the line between business and fun but when you’re interacting through Social Media, people don’t want to talk with a robot or a brand, they want to talk with a real person! Drop the act online and just be yourself, no bells and whistles! People will still respect you but chances are they’ll find it much easier to interact and find you much more approachable. Inject some personality into your tweets and updates for the New Year and see first hand why hiding behind a brand is much less rewarding than letting people know who you actually are.



Give Your Social Networks a Sense of Unity
It’s easy to see that everyone uses multiple social network to communicate with different people across the web, but users shouldn’t have to guess if they’re interacting with the same brand on a different network. Take the time to do some personal branding and ensure that your usernames match (as close as possible) across all platforms. This is basic Marketing and will help your brand stay cohesive across the web which in turn makes it easier for people to interact and find you on different networks. Don’t be afraid to add some pizazz to that generic background with some branding or make a custom avatar. It’s the small things that help you establish a unified presence where you need it most.



Never Stop Learning
Social media changes every single day with new platforms, updates and tools. Sometimes it can be frustrating to stay on top of what’s current and how best to reach your target market but the most important part when it comes to social media is to never stop exploring and never stop learning. Every day you can learn something new and one day you may come across something that could drastically improve your business online. Try to be patient when researching and always keep your goals in mind so when you’re sifting through webpages and blogs, you know what you’re looking for. Keeping an open mind is one of the best things you can do, it allows you to stay one step ahead of the competition and will give you the confidence to make important decisions for the future of your business.



Don’t be Afraid of Analytics
Creating social media pages may seem simple, but it’s tracking the analytics that really separates the small players from the big kahunas. After all, what’s the purpose of having a presence online if you can’t research where people are coming from, how they’re interacting and what they’re saying? It’s high time that the fear and denial surrounding user comments and brand perception were actually taken into account. It’s hard to accept criticism and as a business, you can’t look at it as a negative but rather a positive, that will help you address your users’ concern and ultimately improve your business!



Plan Your Social Campaigns
One mistake that many businesses make is failing to plan their campaigns. “Set it and forget it” is a bad state of mind when it comes to social media. If you expect your audience to do the hard work, you are sadly mistaken. Take some pride in your campaigns and set aside time to plan the launch of a viral video or Facebook campaign so when all is said and done, the stepping stones are in place for success. Marketing through social media is no different than marketing through traditional advertising mediums. Would you create a global television campaign and just sit back and see how it goes? Many people see social media as a low risk alternative that require less effort and less money when realistically, it’s a platform that requires serious dedication of time and effort. Take the time to plan out your actions and soon you’ll see that the ROI for social media is no joke.

How iPhone Apps Can Help Make You a Healthier Person

Social media is a great way to share information and build relationships online but did you know that it can also be a great resource for improving your health? There’s no questioning the growth of mobile apps in the past year but despite what many people think, there are applications that can do much more than turn your cell phone into a glow stick.

The first step to a healthy lifestyle is setting goals. It seems easy but many times these goals can fall short in hours, days or months. What seems realistic at the time may not be possible when put to the test in real life scenarios. It’s one thing to say you’ll start every morning with a healthy breakfast but when you remember what a whirlwind the morning can be as you race around getting the kids ready for school, it can fade away quickly as you find yourself in the McDonald’s drive through.

Re-consider “On-The-Go”
Life can be hectic and if you find yourself on the go a lot, the app Restaurant Nutrition will make it a lot easier to stick to your goals. What you will find within this app is plenty of nutritional information from your favourite fast food joints and family restaurants. Information such as sodium content, fat and calories are broken down for each item and compared to your maximum daily intake so you can figure out just how big of a deal that extra hash brown will be. Personally, I use this app religiously. I find that it actually alters my decisions so as I read through the content in some of the sandwiches at Wendy’s, I change my mind and opt for Subway instead. It’s a great tool to have in your pocket as many restaurants can’t seem to grasp the fact that they need to post their nutritional information publicly now.

Add Some Spunk!
Sometimes not meeting your goals can be directly related to boredom and lack of creativity in the kitchen. Eating out often has an exciting appeal; always going somewhere different, trying new flavours and new cultural dishes. If you’re preparing the same boring meals over and over again at home, it’s no wonder your taste buds have wandered! 160,000 Recipes – Big Oven gives you plenty of recipe options across different categories. The best part about this app is that it gives you the option to enter what ingredients you have on hand and it will automatically produce a list of recipes that you can use based on what is available to you. It’s a great way to try something new without going to the grocery store armed with a list of ingredients you’ve never heard of before. Plus, this app provides access to food buying and handling tips and comments about specific recipes so you know how best to handle the chicken for your quesadillas and what other people thought of the recipe. Spicing up your cooking regime doesn’t have to be rocket science. There are thousands of great recipe apps available so you’re bound to find limitless inspiration wherever you look.

Stretch It Out
It’s one thing to have your nutritional needs down pat, but when it comes to exercise, it can be very difficult to squeeze some physical activity into our every day routines. Working in an office is never a pleasant experience for your body. You get back pain from the chair you sit in for up to 8 hours straight every single day, you get a sore neck and wrists from typing or working on a computer for long hours at a time, you get stiff joints from lack of movement and migraines from the poor lighting and the constant office chatter. Luckily for all of our office comrades, there is hope, and it goes by the name of iStretch. This app provides office yoga exercise videos that allow you to stretch out and work muscles that become tense throughout the day because of repetitive movement or immobility. Five minutes of iStretch videos every day will have you relieving lower back pain, neck stiffness, shoulder tension and wrist, arm and leg soreness. Not to mention it will also allow you to burn fat, increase your blood flow, eliminate headaches, and reduce stress. Working long hours every day in an uncomfortable environment can have serious side effects on your body! By keeping up with stretches during the day you can drastically improve your mood and your well-being all from the convenience of your office chair!

Track Your Progress
Once you have nutritious eating and exercise working on your favour, weight loss will undoubtedly follow. Sometimes it’s difficult to track progress without spending hours in Excel creating a complicated chart or diagram and that’s where apps like Weightbot come in handy. You can use this app to enter your weight daily and see your trends get plotted on a graph so you can set goals, watch your progress and view interesting analytical data about your weight changes. No need to calculate anything complicated just customize your graph type and view and watch as the app tracks your progress for you.

Ditch The Stress
Many medical studies have linked stress to weight gain and other ailments but sadly enough, stress is a part of our lives whether we like it or not. It’s impossible to remove stress completely, but there are ways to counter its effects and clear your mind of the clutter that weighs you down on a daily basis. Relax is an app that is designed to utilize the audio and visual power of the iPhone and provide you with multiple relaxing destinations to choose from. You pick from the options (night in paradise, campfire, under the sea etc) and simply relax as the audio and video transport you to a stress-free zone. It makes for a great escape during your busy day!

Utilizing a device such as the iPhone and its vast array of applications to help you set health-related goals is easier than ever. Find which apps work best for your lifestyle and offer the features you consider most important. Tracking, measuring and staying positive are a lot easier when you have the appropriate tools at your finger tips so don’t be afraid to harness the power of the iPhone and become the healthy person you’ve always wanted to be.